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My Account

Scenario account

Written By Clayton Combe

Last updated 18 days ago

Creating an account

When you first open Scenario, you’ll be viewing anonymously, with no account. To access your own workspace and set up a subscription to use more features, you’ll need to create an account.

So, here's how to create an account or log into your account on scenario. So, right now I'm looking at the non-logged app. I can either create an account. You can see I can create one with Google or Apple. Uh if I enter my email address instead, then continue with email. Uh then I'll need to fill out my first and last name. And if I want to use a password, uh create your password here. um will still send you an email to confirm your email address, but then you would create account. However, if you want to log in to an existing account instead, say you're setting up a new device, you can just log in with an existing account or just click login in the first place and use the email and password combination that you had before. Uh if you do if you do this, you'll just get the login link in your email. However, if you enter a password, then you'll just log in directly with that password. If you don't remember it, you can reset it here once you have something entered. You can also just log in with the Google or Apple account that you've connected. So, I'm going to go ahead and log in with Google here. Uh, I was already logged in, so it just logged me right in. And you can see that now in the left nav here, if you open your account, we have this connect tab. This is going to show you the Google and or Apple accounts that you have connected here. So you can see that I'm connected with clay at scenario. If I wanted to get rid of that and use only the email address to log in, I could just click this and confirm. Also, if I wanted to add an additional option to log in, I can connect an Apple account here as well. You can connect one of each. And if you log in with an email that is already on your account, so if you've already set it up with just an email, you can still log in with a Google or Apple account if it has that same email and it'll automatically connect it for you. So that is how login works.

  1. Click the “Create Account” button in the top toolbar

  2. Choose to create with Google, Apple, or an email address

  3. If you choose Google or Apple, verify that account, and you’ll be logged in immediately

  4. If you choose email, enter your information and click Create account

    • Name and email are mandatory (phone number is optional)

    • If you want to use a password, enter it here

    • We’ll send you a verification email (even if you enter a password). Click the link in the email you receive to log in with your new account!

Log into your account

On a new device or your regular one, login is the same:

  1. Click the “Log In” button

  2. Choose the method you've used before (Google, Apple, email with/without password)

    • To log in with an email login link, enter your email address only

    • To log in with an email and password, enter both

    • To reset your password, enter something in the password field and click the Reset Password button; we’ll send you an email with a link to reset it

Connecting Google/Apple accounts

You can add one of each account, for Google and Apple.

  • Google and Apple emails can be used to create and sign into a Scenario account

  • Google accounts can also be used to sync project dates to your calendar (Apple coming soon)

  • Note: when signing in with Apple, do NOT use Private Relay, because it will not save your real email address to your account.

  1. Open your account view

  2. Switch to the Connect tab

  3. To connect a new account, click the button and verify in the new tab/window

  4. To disconnect an account, click the X and confirm

Managing your account

Once logged in, click the account button (with your initials) in the top left corner:

This allows you to:

  • Change your profile image

  • Change your name

  • Change your phone number

  • Change your email address → this will require confirming your new address, and logging back in

  • Manage subscription → opens your subscription management page, depending on your device and how you’ve subscribed

    • iOS or macOS → manage in your iCloud account

    • Android → manage in the Google Play store

    • Web (recommended) → manage payments on the Stripe portal

    • For more info, see Subscriptions

For more info about customizing your public profile, see My Profile

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